Lucas Martineli Felipe da Silva

Analista de Sistemas

Maringá, PR

Currently working at Matera Systems as a Systems Analyst, focusing on Production support. I work for one of the company's largest clients, Bank of America, analyzing financial and banking systems. Technologies: PL/SQL, Oracle, Java, JBOSS, Tomcat, Jenkins, Jira, GIT, BitBucket, Jasper Reports I have been working exclusively in support of the Production environment for around 6 years and also have a technical profile. My routine is to give support to the customer, i also analyze code on a daily basis, whether to understand business rules or to find the point of error and send it to the development team, explaining the flow of the code and even suggesting how to correct it. I also care about understanding what is being delivered to the customer. I monitor demand from service, send to development team, testing and delivery to the customer. Analyzing the pull request, commit, to check if the solution will actually work on the client. I also send corrections (PL/SQL and Java .war objects) to the client and scripts for solving problems in the Production environment. Experience on troubleshooting problems involving the entire payment flow. Payment types DOC, TED, Boleto, DARF, GPS, among others. Participation in the Modernização da Cobrança de Boletos project, a project originating from Nuclea (ex Câmara Interbancária de Pagamentos - CIP) with the aim of modernizing the speed of boletos liquidation. Analysis of Oracle slowness issues involving payments, checking if the sql_id has the most performant execution plan, statistics collection, Oracle AWR Report Analysis, Oracle SQL Tuning Advisor.

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Histórico profissional

Seção com dados editados pelo usuário

Experiência profissional

Systems Analyst

2019 - Atual

Matera

Currently working at Matera Systems, in the team responsible for Customer Success at Bank of America (BofA), focusing on analysis and development of financial systems. Main systems: - Cobrança Bancária (boletos) - Compensação de boletos - SPB (Sistema de Pagamentos Brasileiro) - DDA (Débito Direto Autorizado) - Liquidação de Cartões - Renda fixa - Liquidação Financeira - Conta Corrente - Convênios - Informes Legais Main activities: Customer service, development, testing. Analysis of software slowdowns, Oracle AWR Report, execution plan, etc. Technologies: PL/SQL, Oracle, Java

System Analyst - 2N

2018 - 2019

Benner

N2 technical support for self-management health operator systems. - Support in the Benner AG Saúde system - Customer service - Process documentation, business rule and system manuals - Testing support - Analysis of rules and regulations before the National Supplementary Health Agency (ANS) - System update - Preparation of test cases - Analysis of PL/SQL Procedures - SQL queries for data reception/problem identification. - Analysis of WEB systems on Windows Server, analysis of logs, Event Viewer, Internet Information Services (IIS), among others - Support for programmers in business rule - Application of dlls, procedures, etc) in development bases for functionality testing. Main clients: CEF (Caixa Econômica Federal), SENADO, STJ, STF, TJDFT, MPU, among others.

Analista de Suporte

2016 - 2018

Tribunal de Justiça do Estado do Paraná

Trabalhei como Analista de Suporte, sendo responsável pelo Suporte Técnico de TI de 23 comarcas (onde há a jurisdição de um ou mais juízes de direito) do Poder Judiciário, solucionando problemas relacionados a infraestrutura e sistemas. Suporte para alguns sistemas terceiros, fornecendo configuração de conexão ao banco, instalação e regra de negócios.

Suporte Técnico

2015 - 2016

Prefeitura de Maringá

- Suporte técnico a problemas com software e redes.

Analista de Suporte Técnico

2015 - 2016

Sistemar Tecnologias

Responsável por Suporte de Técnico de TI da Cooperativa de Crédito SICREDI, fornecendo suporte a alguns sistemas internos e de redes para as agências do estado do Paraná via telefone e acesso remoto.

Auxiliar de TI

2014 - Atual

Perfect Way Fast Fashion

- Suporte técnico (sistema VirtualAge) - Montagem, manutenção e configuração em computadores, notebooks e redes. - Configurações em impressoras (instalação, troca de toner, compartilhamento na rede e instalação de drivers). - Emissão de notas fiscais eletrônicas - Manutenção e configuração em equipamento de CFTV

Acadêmico

Seção com dados editados pelo usuário

Formação acadêmica

Graduação em Engenharia de Software

2015 - 2018

Unicesumar - Centro Universitário de Maringá Cesumar
Bacharelado